Returns & Exchanges
Due to hygiene reasons, we currently do not accept returns or exchanges for cosmetics items.
In the event that you receive a damaged product, please reach out to us at firstname.lastname@example.org or call us at +971 54 546 9347. We may ask for evidence of damage in order to assess the situation and we will handle the issue accordingly.
All sales are final. Changes can be made only if the order has not shipped out. Once your item has entered the processing stage and gets shipped out, we will not be able to cancel or make any changes to your order. If you wish to cancel, there will be a cancellation fee of AED 25.